WHITEDUCKDIGITAL PRIVACY POLICY AND COOKIE POLICY

 

This privacy policy describes the personal data collected or generated (processed) when you use the WhiteDuckDigital website or mobile applications. It also explains how your personal data is used, shared and protected, what choices you have relating to your personal data and how you can contact us.

 

What type of information do we collect?

 

We receive, collect and store any information you enter on our website or provide us in any other way.

 

In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page.

 

Unless you use the contact form on the website or app, we do NOT collect personally identifiable information (including name, email, password, communications) or payment details.

 

How do we collect information?

 

When you conduct a transaction on our website, as part of the process, we collect information for data analysis. 

 

Why do we collect such personal information?

We collect such non-personal /personal Information for the following purposes:

 

  1. To provide and operate the Services;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services; 

  4. To comply with any applicable laws and regulations.

 

How do we store, use, share and disclose your site visitors' personal information?

 

WhiteDuckDigital's website and apps are hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to promote our products and services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. 

We do not take payment information via our website.

 

How do we use cookies and other tracking tools?

Wix uses cookies for important reasons, such as:

  • To provide a great experience for your visitors and customers.

  • To identify your registered members (users who registered to your site).

  • To monitor and analyse the performance, operation and effectiveness of Wix's platform.

  • To ensure our platform is secure and safe to use. 

 

The following links explain how to access cookie settings in various browsers:

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To opt out of being tracked by Google Analytics across all websites, visit this link: http://tools.google.com/dlpage/gaoptout.

 

Privacy policy updates

 

If you don’t want us to process your data any more please use the links above or please contact us at via the contact us page on the website.

 

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. 

 

Questions or feedback

We welcome questions, comments, and concerns about our privacy policy and privacy practices.

If you wish to provide feedback or if you have questions or concerns or wish to exercise your rights related to your personal data, please use our contact us web form and mark your request to the Data Controller. 

If you contact us with a privacy complaint it will be assessed with the aim of resolving the issue in a timely and effective manner. You also have the right to lodge a complaint with the relevant supervisory authority in the country in which you reside.